Click through to contact our team, we aim to respond within 24/48 hours. Please refrain from contacting us again, this may move you to the back of the queue. 

Urgent issue? Call: 

UK & ROW +44 20 4538 0866
North America +1 513-450-4195

No answer? Leave a voicemail, we will you call back ASAP!

oosc-clothing

We aim to ship your item on the same day that you make the purchase during weekdays. If your purchase is after 3 pm, it is likely it will be posted the next working day.&#xA0; Mainland BritainStandard delivery: 3 &#x2013; 5 working daysExpress delivery: 1 - 3 working days EuropeStandard delivery: 5 &#x2013; 10 working daysExpress delivery: 2 &#x2013; 5 working days USA &amp; CanadaStandard delivery: 7 &#x2013; 14 working daysExpress delivery: 4 &#x2013; 8 working days Australia / New ZealandAsendia standard delivery - 12-20 working daysFedEx International Economy - 10-14 working daysFedEx International Priority - 3-6 working days&#xA0; AsiaStandard delivery: 7 &#x2013; 15 daysExpress delivery: 4 &#x2013; 7 days If you have any special requests with regards to shipping and would like a quote to get your items quicker than advertised above, please send us an email <a data-fr-linked="true" href="mailto:hello@oosc-clothing.com">hello@oosc-clothing.com</a> and we will let you know whether it is possible. For customs and rules of origin purposes, our factory locations are as follows:<ul><li>Outerwear &#x2013; Vietnam</li><li>Baselayers and Gymwear &#x2013; China</li><li>Socks &#x2013; Portugal</li><li>Sweats &amp; Tees &#x2013; India</li><li>Swimwear &#x2013; China</li><li>Beanies &#x2013; UK</li><li>Trucker &amp; Snapback Hats &#x2013; China</li></ul> If you have any further questions on shipping and delivery, please email <a href="mailto:hello@oosc-clothing.com" style=" text-decoration: none;">hello@oosc-clothing.com</a>

We aim to ship your item on the same day that you make the purchase during weekdays. If your purchase is after 3 pm, it is likely it will be posted the next working day. Mainland Britain. Standard delivery: 3 – 5 working days. Express delivery: 1 - 3

Delivery times

SHIPPING & DELIVERY

Shipping, Delivery, and Customs

What if my order hasn't arrived?

Missing or wrong item

How do I make a return?

Can I exchange my item for a different size or style?

Can I return an item that was purchased for me as a gift?

When will I receive my refund?

I received a damaged item, what should I do?

Can I cancel my order?

What will happen to my refund if I have used a spend and save code?

Will my gift card be refunded if I make a return?

How do I return items from different orders together?

What is Swap Protect?

Returning a marketplace purchase (ASOS, Decathlon, etc)

RETURNS & CANCELLATIONS

I am looking to place a large/group order?

Where do the names of your products come from?

Sustainability

GENERAL FAQS

What should I do if the ski suit size I want is out of stock?

What is the best way to wash my jacket or ski suit?

Where do your products come from?

My item is faulty/damaged

PRODUCT

Ski Suit Sizing

Shaped Ski Suit Sizing

Ski Jacket Sizing

Glacier Jacket Sizing

Ski Bibs / Pants Sizing

Base Layer Sizing

Unisex T-Shirt Sizing

Unisex Sweatshirt & Hoodie Sizing

Unisex Changing Robe Sizing

Swim Suit/Bikini Sizing

Activewear Sizing

Mitt/Glove Sizing

WOMEN'S SIZE GUIDE

Unisex Glacier Jacket Sizing

T-Shirt Sizing

Sweatshirt & Hoodie Sizing

Swim Short Sizing

Changing Robe Sizing

MEN'S SIZE GUIDE

Socials & community

SOCIAL & COMMUNITY

Delivery timesUpdated 2 months ago