Please click through to contact our customer support team, we aim to respond within 24/48 hours. Please refrain from contacting us again, this may move you to the back of the queue. 

For urgent issues, give us a call: 

UK and ROW +44 20 4538 0866
North America CS Line +1 513-450-4195

oosc-clothing

We aim to ship your item on the same day that you make the purchase during weekdays. If your purchase is after 3 pm, it is likely it will be posted the next working day.&#xA0; Mainland BritainStandard delivery: 3 &#x2013; 5 working daysExpress delivery: 1 - 3 working days EuropeStandard delivery: 5 &#x2013; 10 working daysExpress delivery: 2 &#x2013; 5 working days USA &amp; CanadaStandard delivery: 7 &#x2013; 14 working daysExpress delivery: 4 &#x2013; 8 working days Australia / New ZealandAsendia standard delivery - 12-20 working daysFedEx International Economy - 10-14 working daysFedEx International Priority - 3-6 working days&#xA0; AsiaStandard delivery: 7 &#x2013; 15 daysExpress delivery: 4 &#x2013; 7 days If you have any special requests with regards to shipping and would like a quote to get your items quicker than advertised above, please send us an email <a data-fr-linked="true" href="mailto:hello@oosc-clothing.com">hello@oosc-clothing.com</a> and we will let you know whether it is possible. For customs and rules of origin purposes, our factory locations are as follows:<ul><li>Outerwear &#x2013; Vietnam</li><li>Baselayers and Gymwear &#x2013; China</li><li>Socks &#x2013; Portugal</li><li>Sweats &amp; Tees &#x2013; India</li><li>Swimwear &#x2013; China</li><li>Beanies &#x2013; UK</li><li>Trucker &amp; Snapback Hats &#x2013; China</li></ul> If you have any further questions on shipping and delivery, please email <a href="mailto:hello@oosc-clothing.com" style=" text-decoration: none;">hello@oosc-clothing.com</a>

We aim to ship your item on the same day that you make the purchase during weekdays. If your purchase is after 3 pm, it is likely it will be posted the next working day. Mainland Britain. Standard delivery: 3 – 5 working days. Express delivery: 1 - 3

Delivery times

SHIPPING & DELIVERY

Shipping, Delivery, and Customs

What if my order hasn't arrived?

How do I make a return?

Can I exchange my item for a different size or style?

Can I return an item that was purchased for me as a gift?

When will I receive my refund?

I received a damaged item, what should I do?

Can I cancel my order?

What will happen to my refund if I have used a spend and save code?

Will my gift card be refunded if I make a return?

How do I return items from different orders together?

RETURNS & CANCELLATIONS

I am looking to place a large/group order?

Where do the names of your products come from?

Sustainability

GENERAL FAQS

What should I do if the ski suit size I want is out of stock?

What is the best way to wash my jacket or ski suit?

Where do your products come from?

PRODUCT

Ski Suit Sizing

Shaped Ski Suit Sizing

Ski Jacket Sizing

Glacier Jacket Sizing

Ski Bibs / Pants Sizing

Base Layer Sizing

Unisex T-Shirt Sizing

Unisex Sweatshirt & Hoodie Sizing

Swim Suit/Bikini Sizing

Unisex Changing Robe Sizing

Activewear Sizing

WOMEN'S SIZE GUIDE

Unisex Glacier Jacket Sizing

T-Shirt Sizing

Sweatshirt & Hoodie Sizing

Swim Short Sizing

Changing Robe Sizing

MEN'S SIZE GUIDE

Socials & community

SOCIAL & COMMUNITY

Delivery timesUpdated 14 days ago