Please click through to contact our customer support team, we aim to respond within 24/48 hours. Please refrain from contacting us again, this may move you to the back of the queue. 

For urgent issues, give us a call: 

UK and ROW +44 20 4538 0866
North America CS Line +1 513-450-4195

oosc-clothing

<p>We aim to refund you within 5-10 working days of your order arriving back in our warehouse. If you have not heard from after this period and your tracking says it has been delivered to us, please send an email including the tracking number to&#xA0;<a href="mailto:hello@oosc-clothing.com" id="isPasted" style=" text-decoration: none;">hello@oosc-clothing.com</a> and our customer service team will investigate.&#xA0;</p>

We aim to refund you within 5-10 working days of your order arriving back in our warehouse. If you have not heard from after this period and your tracking says it has been delivered to us, please send an email including the tracking number to hello@o

When will I receive my refund?

RETURNS & CANCELLATIONS

Shipping, Delivery, and Customs

What if my order hasn't arrived?

Delivery times

SHIPPING & DELIVERY

How do I make a return?

Can I exchange my item for a different size or style?

Can I return an item that was purchased for me as a gift?

I received a damaged item, what should I do?

Can I cancel my order?

What will happen to my refund if I have used a spend and save code?

Will my gift card be refunded if I make a return?

How do I return items from different orders together?

I am looking to place a large/group order?

Where do the names of your products come from?

Sustainability

GENERAL FAQS

What should I do if the ski suit size I want is out of stock?

What is the best way to wash my jacket or ski suit?

Where do your products come from?

PRODUCT

Ski Suit Sizing

Shaped Ski Suit Sizing

Ski Jacket Sizing

Glacier Jacket Sizing

Ski Bibs / Pants Sizing

Base Layer Sizing

Unisex T-Shirt Sizing

Unisex Sweatshirt & Hoodie Sizing

Swim Suit/Bikini Sizing

Unisex Changing Robe Sizing

Activewear Sizing

WOMEN'S SIZE GUIDE

Unisex Glacier Jacket Sizing

T-Shirt Sizing

Sweatshirt & Hoodie Sizing

Swim Short Sizing

Changing Robe Sizing

MEN'S SIZE GUIDE

Socials & community

SOCIAL & COMMUNITY

When will I receive my refund?Updated 14 days ago